Summary
Overview
Work History
Education
Skills
Timeline
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Caden Marcum

Port Richey,FL

Summary

As a three year collegiate football starter I managed to balance two jobs and as a captain I provided mentorship for underclassmen in my later years. Also, proven achiever in sales and logistics, notably at Total Quality Logistics Inc., where I surpassed the Sales Ready Point by closing 5 customers within 12 weeks—a feat achieved by less than 7% of new hires. Expert in customer relationship building and strategic thinking, I excel in leveraging Microsoft and Google software to drive results and enhance client satisfaction. I am success motivated ready to attack the next opportunity.

Overview

4
4
years of professional experience

Work History

Logistics Account Executive

Total Quality Logistics Inc.
01.2024 - 07.2024
  • Hit 100% Sales Ready Point during training phase. Closing 5 customers and earning over $5,000 in marginal profit in 12 weeks, less than 7% of new employees accomplish this.
  • Achieved high levels of client satisfaction by regularly reviewing service quality and making necessary adjustments.
  • Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
  • Performed cold-calling and follow-ups with leads to secure new revenue.

Sales Apprentice

Discount Tire Company
12.2022 - 01.2024
  • Trained and developed a team of technicians to move efficiently as possible.
  • Used expertise in the field to guide customers through the buying cycle and provide superior service.
  • Lead a crew of 5+ men to have the lowest bay times in the region.
  • Utilized CRM software to efficiently manage contacts, track progress, and optimize follow-up strategies.

Lead Counter Sales Associate

Railroad Package
06.2020 - 11.2022
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Utilized upselling tactics skillfully during interactions with customers resulting in increased average transaction values.
  • Resolved customer complaints diplomatically, ensuring their satisfaction while adhering to company guidelines.

Education

BBA - Business Management

Valdosta State University
Valdosta, GA
12.2023

Skills

  • Customer Relationship Building
  • Strategic Thinking
  • Objection handling
  • Project Management
  • Proficient in all Microsoft and Google softwares

Timeline

Logistics Account Executive

Total Quality Logistics Inc.
01.2024 - 07.2024

Sales Apprentice

Discount Tire Company
12.2022 - 01.2024

Lead Counter Sales Associate

Railroad Package
06.2020 - 11.2022

BBA - Business Management

Valdosta State University

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Caden Marcum