Nikolas Wortman
Inver Grove Heights,MN
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Logistics Account Executive
Total Quality Logistics Inc.
Minneapolis, Minnesota
11.2024 - Current
- Managed customer relationships and provided exceptional service to ensure customer satisfaction.
- Bolstered third-party and bulk delivery company revenue based by planning and implementing successful strategies.
- Monitored shipment progress, tracked orders and updated customers on order status.
- Directed logistics operations, including warehousing and transportation, to enhance distribution efficiency.
- Collaborated with cross-functional teams to align supply chain strategies with business objectives.
Sales Professional
Tom James
Minneapolis, MN
06.2023 - 10.2024
- Consistently surpassed sales targets through diligent follow-ups and a strong commitment to delivering value-added solutions tailored specifically for each client's unique requirements.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Build a clientele: Generate and developed leads using the latest technology, prospecting and referral generation methods
Dock Crew Lead
Warners' Stellian Appliance Company
Saint Paul, Minnesota
09.2017 - 06.2022
- Ensure tasks are completed within a given deadline
- Distributed large amounts of inventory
- Accurately create / assess delivery orders each day
- Promoted to crew leader based on performance, consistency, and leadership
Education
BBA - Business Administration
University of Dubuque
Dubuque, IA04-2023
BBA - Marketing
University of Dubuque
Dubuque, IA04-2023
Skills
- Sales and marketing strategies
- Client presentations
- Customer relationship building
- Business development
- Closing techniques
- Lead generation
- Territory management
- Objection handling
- Cold calling
- Financing structures
- Negotiating
- Supply chain distribution
- Logistics management
Accomplishments
- Earned office “Hall-Of-Fame” in first month selling over $26,000 of product
- Brought in 120 new customers in first year exceeding over $150,000 of revenue
- Named captain of University of Dubuque’s Men’s Lacrosse team through consistent leadership and commitment to winning
Community Involvement
Headstrong Foundation (03/2020 - 03/2020)
• Spread awareness for cancer victims and created a fundraising campaign through lacrosse
- 340 emails were sent to friends and families of players and raised roughly $3000
Go 4 The Goal Foundation (03/2021 - 03/2021)
- Wore gold laces in Lacrosse game to support kids with cancer in achieving their goals
- Held a fundraising campaign for the foundation where over 400 emails were sent and raised over $3500 for pediatric cancer research
Young professionals of Dubuque mentorship program
Timeline
Logistics Account Executive
Total Quality Logistics Inc.
11.2024 - Current
Sales Professional
Tom James
06.2023 - 10.2024
Dock Crew Lead
Warners' Stellian Appliance Company
09.2017 - 06.2022
BBA - Business Administration
University of Dubuque
BBA - Marketing
University of Dubuque