Almost 4 years of experience in Annuity and Life insurance sales. Passionate about learning and helping individuals. Proficient in critical thinking and problem-solving skills. Adept at building relationships with clients while delivering outstanding service. Highly driven and detail-oriented individual who is eager to learn and grow.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Independent Insurance Agent
Self-Employed - Independent Insurance Agent
06.2022 - Current
Maintained high standards of customer service by building relationships with clients.
Prepared and reviewed insurance suitability applications to verify compliance and regulations and the accuracy of information provided.
Adaptable and proficient in learning new concepts quickly and efficiently.
Determined client needs and financial situation by scheduling fact-finding appointments to determine client’s suitability of such products.
Monitored changes in the insurance industry to stay compliant with relevant laws and regulations.
Finalized sales, collected necessary deposits, and scheduled policy deliveries at issue.
Educated clients on financial insurance policies and procedures of the application process.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Wellness Center Supervisor
Florida Southern College
08.2021 - 05.2022
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Monitored and helped managed over 200 employees.
Evaluated employee performance and coached and trained to improve weak areas.
Developed and implemented customer service policies to enhance satisfaction.
Conducted job interviews and scored and wrote attributes for my boss of the wellness center to review for hire.
Certified Head Lifeguard
Florida Southern College
08.2020 - 05.2022
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Conducted and planned in-service mandatory training once a month, for the lifeguard staff.
Trained and managed team of lifeguards on pool safety and risk management protocols.
Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
Maintained rescue equipment by conducting inspections and completing basic repairs.
Hostess
Fish City Grill
06.2018 - 08.2020
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Bachelor of Science - Business Administration
Florida Southern College
Lakeland, FL
05.2022
Skills
Critical Thinking and Problem Solving
Customer Service
Client Retention
Communication
Needs Assessment of Clients
Sales
Business Planning
CRM Software
Client Account Management
Asset Protection
Knowledgeable in Word
Knowledgeable in Excel
Self-Motivated
Certification
Florida 2-15 Life, Health and Variable Annuities Licensed
Certified training in Anti Money Laundering
Accomplishments
Almost 4 years as an Independent Insurance Agent.
Affiliations
Active member in the National Society of Leadership and Success
Additional Information
I was a student athlete in college for Cross Country and Track for two years.