Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Refuge Food and Spirits. Proven ability to engage guests and manage high-volume dining environments while maintaining cleanliness standards. Adept at cash handling and fostering relationships, ensuring memorable experiences for patrons.
Overview
4
4
years of professional experience
Work History
Server
Refuge Food and Spirits
Melville, NY
08.2024 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Deputy
Bradford County Sheriff’s Office
Starke, FL
10.2023 - 02.2024
Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
Participated in ongoing professional development opportunities, staying current on industry best practices and emerging trends in law enforcement.
Collaborated with multiple departments to develop effective strategies for case management and resource allocation.
Provided thorough training to junior deputies, fostering professional growth and skill development.
Investigated incidents and crimes, collected evidence, and recorded witness statements.
Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
Mentored new recruits during their probationary period, offering guidance on policy adherence, tactical skills, and professionalism within the force.
Observed jail and inmate activity to maintain order and safety.
Conducted searches of individuals, vehicles and premises.
Bartender
Beef 'O' Brady's Restaurant
Raiford, FL
07.2022 - 02.2024
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Mixed unique and interesting cocktails for customers, including bar specials.
Helped management plan and serve bar menu exceeding customer expectations.
Sergeant
Florida Department Of Corrections
Raiford, FL
01.2022 - 10.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Bartender
Phoenix Bar and Lounge
Jacksonville, FL
07.2021 - 01.2022
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Master Of Theological Studies - Theological Studies
Regent University
Virginia Beach, VA
05.2024
Bachelor - Psychobiology
University of Florida
Gainesville, FL
05.2022
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Hospitality service expertise
Memory retention
Cleanliness standards
Safe food handling
Menu memorization
High volume dining
Team collaboration
Relationship management
Languages
Italian
Native or Bilingual
Timeline
Server
Refuge Food and Spirits
08.2024 - Current
Deputy
Bradford County Sheriff’s Office
10.2023 - 02.2024
Bartender
Beef 'O' Brady's Restaurant
07.2022 - 02.2024
Sergeant
Florida Department Of Corrections
01.2022 - 10.2023
Bartender
Phoenix Bar and Lounge
07.2021 - 01.2022
Master Of Theological Studies - Theological Studies