Caden Schumacher
Mooresville,NC
Summary
Assistant Manager with a proven track record at Discount Tire, excelling in customer service and team leadership. Spearheaded initiatives that significantly improved customer satisfaction and fostered a culture of excellence and collaboration among staff. Expert in staff development and sales growth strategies, achieving notable business enhancements.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Discount Tire
Mooresville, NC
12.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Food Service Worker
Panera Bread
Mooresville, NC
09.2022 - 12.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Diploma -
Lake Norman High School
Mooresville, NC05.2024
Skills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Team motivation
- Staff training and development
- Staff supervision
- Goal setting
- Workload management
- Team building
- Sales strategies
- Staff development
- Sales growth
Timeline
Assistant Manager
Discount Tire
12.2022 - Current
Food Service Worker
Panera Bread
09.2022 - 12.2022
Diploma -
Lake Norman High School