Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caden Waychoff

Fort Dodge,IA

Summary

Dynamic customer service professional with experience at Kwik Star, adept at enhancing customer loyalty through effective communication and conflict resolution. Proven skills in cash handling and POS system operation, consistently maintaining a welcoming environment while efficiently managing transactions and addressing inquiries. Committed to delivering exceptional service and fostering positive customer relationships.

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

Kwik Star
08.2024 - Current
  • Redeemed coupons to discount purchases.
  • Counted money in drawers at beginning and end of each shift.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Answered product questions using knowledge of sales and store promotions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Production Technician

Van Diest Supply
01.2024 - 07.2024
  • Promptly documented and reported all defective equipment and hazardous conditions.
  • Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Aided in setting up and breaking down production equipment and stages to help prepare production area for filming and properly store equipment after use.
  • Trained and supervised production personnel to properly use production equipment and apply best practices.
  • Maintained accurate production records to track progress, identify areas for improvement and meet regulatory requirements.
  • Executed continuous improvement initiatives to streamline production processes.
  • Inspected products and machines to maintain quality and efficiency.

Pizza Maker

Pizza Hut
03.2020 - 12.2023
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Trained and assisted new kitchen staff members.

Education

GED -

Iowa Central Community College
Fort Dodge, IA
01.2023

Skills

  • Customer inquiries
  • Time management
  • Positive and professional
  • Customer complaint resolution
  • Data entry proficiency
  • Cash handling
  • Calm demeanor
  • Telephone management
  • Conflict resolution
  • Basic math
  • POS system operation
  • Cultural awareness
  • Adaptability and flexibility
  • Attention to detail
  • Stress management

Timeline

Customer Service Cashier

Kwik Star
08.2024 - Current

Production Technician

Van Diest Supply
01.2024 - 07.2024

Pizza Maker

Pizza Hut
03.2020 - 12.2023

GED -

Iowa Central Community College

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