Caden Williams
Austin
Summary
Forward-thinking Shift Lead with proactive approach to team management and operational efficiency. Demonstrates exceptional communication skills and commitment to achieving high standards in dynamic work environment. Consistently seeks opportunities to enhance team performance and ensure customer satisfaction. Known for assertive decision-making and fostering positive, productive atmosphere.
Overview
5
5
years of professional experience
Work History
Guest Service Captain
Towne Park
Austin
07.2022 - Current
- Greeted customers, parked and retrieved vehicles, and provided exceptional customer service.
- Resolved any conflicts quickly and professionally while maintaining composure.
- Demonstrated strong communication skills to coordinate with customers and staff.
- Maintained a safe environment for both customers and employees.
- Monitored number of parked vehicles and corresponding locations by maintaining valet log.
- Followed safety protocols when operating vehicles.
- Coordinated closely with management to ensure operations ran smoothly.
- Trained new hires.
Shift Lead
LAZ
Austin
07.2023 - 03.2025
- Greeted customers, parked and retrieved vehicles, and provided exceptional customer service.
- Inspected interior and exterior of vehicles for damage prior to parking them.
- Resolved any conflicts quickly and professionally while maintaining composure.
- Monitored number of parked vehicles and corresponding locations by maintaining valet log.
- Followed safety protocols when operating vehicles.
- Helped with the schedule as needed.
- Trained new hires.
- Worked as operations supervisor during the assistant manager's off days.
Assistant Handyman
Contract
Austin
06.2021 - 07.2022
- Contract work completing renovations for homeowners.
Floor stocker, cashier, customer service
Tracker Supply
10.2020 - 02.2021
Education
High School Diploma -
Sabine Pass, ISD
Sabine Pass, ISD, TexasSkills
- Guest service
- Customer service focus
- Employee training
- Team motivation
- Customer Service
- Forklift certification
- Propane
Timeline
Shift Lead
LAZ
07.2023 - 03.2025
Guest Service Captain
Towne Park
07.2022 - Current
Assistant Handyman
Contract
06.2021 - 07.2022
Floor stocker, cashier, customer service
Tracker Supply
10.2020 - 02.2021
High School Diploma -
Sabine Pass, ISD