Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Cadence Hiner

Louisville,KY

Summary

College student with a diverse background in crafting exceptional coffee and boba drinks, and designing vibrant fruit arrangements. Demonstrates strong skills in handling pressure, organization, and collaboration, with a proven track record in customer satisfaction and operational efficiency. Passionate about continuous learning and contributing to team success through innovative solutions and effective communication.

Overview

5
5
years of professional experience

Work History

Shift Lead

Scooters Coffee
05.2024 - Current
  • Craft exceptional coffee drinks, ensuring customer satisfaction. Maintain a clean, welcoming environment. Collaborate with team to boost sales and efficiency.
  • Streamline order process, reducing wait times. Upsell premium products, contributing to revenue growth.
  • Foster positive team dynamics, enhancing workplace morale. Cross-train in multiple roles for operational flexibility. Mentor new hires, accelerating their onboarding.
  • Executed deposit procedures at the end of shift.
  • Performed inventory pull for pastries and food aligned with pars.

Boba Barista

ShareTea
05.2023 - 05.2024
  • Crafted diverse boba tea blends, ensuring top-notch quality and taste. Maintained a clean workspace, fostering a welcoming environment for customers.
  • Meticulously prepared ingredients, adhered to strict food safety protocols, and accurately processed customer orders to minimize errors.
  • Worked seamlessly with team members during peak hours, efficiently managing high customer volume and maintaining service quality.

Fruit Expert

Edible Arrangements
06.2020 - 05.2023
  • Curated vibrant fruit arrangements, ensuring freshness and visual appeal. Developed creative designs that boosted customer satisfaction and repeat orders.
  • Meticulously selected and prepared fruits, maintaining strict quality standards. Implemented inventory tracking system, reducing waste by a substantial margin.
  • Worked seamlessly with kitchen and delivery teams to ensure timely order fulfillment. Improved cross-departmental communication, enhancing overall efficiency.

Education

Psychology

University of Louisville
Louisville

Diploma -

Eastern High School, Middletown
Louisville
05.2024

Skills

  • Adaptability
  • Strong Work Ethic
  • Collaboration
  • Time Management
  • Handling Pressure
  • Communication
  • Organization

Hobbies and Interests

Making new friends and meeting new people, Trying and experiencing new things, Interacting with and helping make people happy, Learning and growing as a well rounded person.

Timeline

Shift Lead

Scooters Coffee
05.2024 - Current

Boba Barista

ShareTea
05.2023 - 05.2024

Fruit Expert

Edible Arrangements
06.2020 - 05.2023

Psychology

University of Louisville

Diploma -

Eastern High School, Middletown

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Cadence Hiner