Cadence Rollins
Leon,WV
Summary
Proven Medical Assistant with a track record of enhancing patient care and streamlining clinical operations at WVU Medicine. Expert in HIPAA compliance and electronic medical records, coupled with a compassionate approach to customer service, significantly improving patient satisfaction. Skilled in clinical documentation and adept at fostering positive relationships. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
WVU Medicine
09.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
Sales Associate
Burkes
12.2021 - 02.2022
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Arts - Communication Studies
Marshall University
Huntington, WV05.2024
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Clinical Documentation
- Electronic Medical Records
Certification
CPR Certified, AED Certified
Timeline
Medical Assistant
WVU Medicine
09.2022 - Current
Sales Associate
Burkes
12.2021 - 02.2022
Bachelor of Arts - Communication Studies
Marshall University
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