Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Cadence Steven

Iowa City,IA

Summary

Highly productive and efficient Retail Sales Associate Cashier with a customer-focused approach. Specializes in point-of-sale operations, inventory management, and providing exceptional customer service. Demonstrates excellent communication, problem-solving, fast learning, and time management skills to ensure smooth transactions and positive shopping experiences.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Sales Associate Cashier

Walmart
Spirit Lake, IA
04.2024 - Current
  • Greeted customers and provided excellent customer service.
  • Provided information about products and services to customers.
  • Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
  • Organized merchandise in the store for easy access by customers.
  • Assisted customers in locating items within the store.
  • Operated a cash register to accurately process sales transactions.
  • Maintained a clean and organized work area throughout the shift.
  • Resolved customer complaints or referred them to management for resolution.
  • Helped other team members as needed during peak business times.

Key Holder

Dollar General Store
Lake Park, IA
03.2023 - 04.2024
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Assisted customers with product selection and resolving complaints.
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Identified potential shoplifters through observation of suspicious behavior or activities.

Education

Bachelor of Science -

University of Iowa
Iowa City, IA
05-2028

High School Diploma -

Harris-lake Park High School
Lake Park, IA
05-2024

Some College (No Degree) -

Iowa Lakes Community College
Estherville, IA

Skills

  • Loss Prevention
  • Customer Support
  • Purchase Recommendations
  • Loyalty Program Promotion
  • Safety enforcement
  • Product Demonstrations
  • De-escalation
  • Customer Engagement
  • Credit card processing
  • Handling Complaints

Affiliations

  • University of Iowa Band

Accomplishments

  • John Phillip Sousa Award
  • A-honor roll all 4 years of high school

Certification

  • First Aid Certified
  • CPR Certified

Languages

English
Professional

References

References available upon request.

Timeline

Retail Sales Associate Cashier

Walmart
04.2024 - Current

Key Holder

Dollar General Store
03.2023 - 04.2024

Bachelor of Science -

University of Iowa

High School Diploma -

Harris-lake Park High School

Some College (No Degree) -

Iowa Lakes Community College
Cadence Steven