Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cadence Theiss

Amarillo,TX

Summary

Dependable employee with a track record of success in attention to detail and a proactive mindset. Seeking opportunities to improve processes and workflows for team benefit. Conscientious, hardworking, and excels at multitasking in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Supervisor

Mission Nutrition Herbalife
Amarillo, TX
01.2024 - Current
  • Processed credit, debit, and cash payments to streamline sales.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Created promotional campaigns to increase brand awareness and attract new customers.
  • Managed the day-to-day operations of the store, including customer service, creating product, and handling social media.
  • Fostered positive relationships with clients and vendors.

Online Grocery Associate

Walmart
Amarillo, TX
12.2022 - 07.2023
  • Exceeded customer expectations consistently as evidence by high feedback ratings, frequent repeat customers, and increasingly high tips.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products, and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Communicated with customer to confirm clarity of order.

Manager

Abbie Normals Pizza Truck
Amarillo, TX
10.2021 - 10.2022
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Education

Associate of Science - Psychology

Amarillo Community College
Amarillo
12-2024

Skills

  • Training and mentoring
  • Goal-Oriented
  • Complex Problem-Solving
  • Process Monitoring and Improvement

Accomplishments

  • Honor Society Recipient
  • Active Board Member of Panhandle Orphan Care Network
  • Official Qualified Herbalife Supervisor

Timeline

Supervisor

Mission Nutrition Herbalife
01.2024 - Current

Online Grocery Associate

Walmart
12.2022 - 07.2023

Manager

Abbie Normals Pizza Truck
10.2021 - 10.2022

Associate of Science - Psychology

Amarillo Community College
Cadence Theiss