Caeden Neptune
Frisco,TX
Summary
Dynamic professional with a proven track record of enhancing customer experiences and boosting revenue at Uno Clothing. Expert in service prioritization and guest engagement, demonstrating exceptional customer service and a strong work ethic. Skilled in multitasking and adaptability, with a history of securing new business opportunities and fostering strong client relationships.
Overview
4
4
years of professional experience
Work History
Server
PF Changs Restaurant
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Business Owner
Uno Clothing
01.2021 - 08.2024
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
Remote Freelancer
Online Employer
11.2020 - 07.2023
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Strengthened client relationships with consistent communication and timely project updates.
- Secured new business opportunities through targeted outreach efforts and persuasive presentations.
Lifeguard
The Cove Waterpark
04.2021 - 03.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
High School Diploma -
Leadership Prep School
Frisco, TX05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Service prioritization
- Performance Improvement
- Guest Engagement
- Team Player
- Reliable and Responsible
- Warm and Friendly
- Adaptable and Flexible
- High Energy and Stamina
Timeline
Server
PF Changs Restaurant
02.2023 - Current
Lifeguard
The Cove Waterpark
04.2021 - 03.2022
Business Owner
Uno Clothing
01.2021 - 08.2024
Remote Freelancer
Online Employer
11.2020 - 07.2023
High School Diploma -
Leadership Prep School
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