Cael Kirkpatrick
Yukon
Summary
Results-oriented Trainer specializing in employee onboarding and customer service training. Develops engaging training materials that enhance team performance and drive customer satisfaction. Evaluates training effectiveness and refines onboarding processes to foster team success.
Overview
5
5
years of professional experience
Work History
Trainer
Chick-Fil-A
Oklahoma City
08.2023 - Current
- Developed engaging training materials that improved employee learning experiences and retention of information.
- Trained team members on customer service and operational procedures, fostering a consistent service approach.
- Evaluated training effectiveness and provided feedback for continuous improvement.
- Assisted in onboarding new staff through hands-on training and mentoring, facilitating smoother transitions into roles.
Head Coffee Roaster
Grounds4Compassion
Bethany
05.2021 - 08.2023
- Managed coffee roasting operations to ensure consistent flavor profiles.
- Trained junior roasters in best practices and safety protocols.
- Maintained roasting equipment to ensure optimal performance and safety.
- Assisted in inventory management of raw materials and finished products.
- Developed roasting schedules to optimize production efficiency.
- Delivered packages to customers in a timely manner across designated routes.
- Loaded and unloaded packages efficiently for optimal delivery performance.
Education
High School Diploma -
Homeschool
Oklahoma City, OK03-2026
Skills
- Employee training
- Team building
- Customer service
- Training program development
- Communication skills
- Teamwork
- Job skill building
Accomplishments
- Top Shift Performer - Recognized for strong work ethic and performance
2025 Baseball World Series Champion
Volunteer Service - Assisted with feeding homeless communities (50+ hours)
Team-oriented leadership experience
Timeline
Trainer
Chick-Fil-A
08.2023 - Current
Head Coffee Roaster
Grounds4Compassion
05.2021 - 08.2023
High School Diploma -
Homeschool