Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
4
4
years of professional experience
Work History
Server
Paninis Bar & Grill
06.2020 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Checked guests' identification before serving alcoholic beverages.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Education
BBA - International Business Management
Ohio University
Athens, OH
05.2025
High School Diploma -
Brunswick High School
Brunswick, OH
05.2021
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Service prioritization
Daily specials memorization
Adaptable and Flexible
High Energy and Stamina
Relationship Building
Excellent Communication
Additional Information
Mike Terlizzi -General Manager at Paninis Bar & Grill