Caelan Koehn
Fullerton,CA
Overview
7
7
years of professional experience
Work History
Guest Advocate
Target
07.2020 - 11.2020
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
- Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Handled cash with high accuracy and took care to check bills for fraud.
Dasher
DoorDash
10.2019 - 11.2019
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Enhanced communication with customers through proactive updates on order status.
Minor Decoy
California State Lottery
08.2013 - 04.2016
- Went around California Bay Area into stores that sold lottery tickets to see if they would sell to minor.
- Received letter of appreciation from the Deputy Director for accumulating over 100 hours of service in over 26 operations, resulting in a total of 62 violations.
Education
Bachelor of Music - Vocal Performance
California State University, Fullerton
Fullerton, CA05.2026
Associate of Arts - Music - Vocal Emphasis
Napa Valley College
Napa, CA05.2022
High School Diploma -
Napa High School
Napa, CA06.2018
Skills
- Communication
- Stress Tolerance
- Guest Relations
- Customer Service
- Detail Oriented
- Financial Transactions
- Computer Skills
- Computer hardware knowledge
- Computer hardware assembly
Accomplishments
- Received a letter of appreciation from the Deputy Director of California State Lottery
- Received two scholarships from the Napa High School Choral Department
- Received the Amber Rose Piper Memorial Award
- Received the Polly Wagenknecht Award for Most Inspirational Choir Senior
Hobbies and Interests
- Hiking
- Dog-sitting
- Voice over
- Learning new life skills
- Meeting new people
Timeline
Guest Advocate
Target
07.2020 - 11.2020
Dasher
DoorDash
10.2019 - 11.2019
Minor Decoy
California State Lottery
08.2013 - 04.2016
Bachelor of Music - Vocal Performance
California State University, Fullerton
Associate of Arts - Music - Vocal Emphasis
Napa Valley College
High School Diploma -
Napa High School
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