Caelle Jean-Louis
Port Saint Lucie,FL
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards, and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in EMR.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Receptionist/Insurance Verification Coordinator
Comprehensive Vascular Care
05.2022 - Current
- Verified client information by analyzing existing evidence on file.
- Posted payments to accounts and maintained records.
- Determined appropriateness of payers to protect organization and minimize risk.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated patient records with accurate, current insurance policy information.
- Trained new staff on current, correct insurance verification procedures.
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Assisted with medical coding and billing tasks.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Registered and verified patient records before triage with most up-to-date information.
- Received and routed laboratory results to correct clinical staff members.
- Prepared and processed patient referrals and transfer requests.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Front Desk Receptionist/Lab Assistant
Night Lite Pediatrics
08.2021 - 02.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Managed specimen sample handling, receiving, storage and inventory.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Logged samples correctly into computerized tracking system.
- Demonstrated competence in collecting lab samples for testing.
- Carefully reviewed test results for accuracy.
- Safely prepared reagents, compounds and lab test solutions.
Education
High School Diploma -
Treasure Coast High School
Port Saint Lucie, FL05.2022
Associate of Arts - Health Sciences
Indian River State College
Ft. Pierce, FL04.2022
Skills
- Electronic Health Records Systems
- Customer Service
- Teamwork and Collaboration
- Administrative Support
- Medical Terminology
- Scheduling Tests and Procedures
- Office Coordination
- Collecting Patient Specimens and Tests
- Critical Thinking
- Benefits Verifications
- BLS Certified
- Making Appointments
- Multi-Line Telephone Systems
- Microsoft Office
- Documentation
- CPR Certified
Certification
- CMAA - Certified Medical Administrative Assistant
- CPR Certified
- Certified EKG Technician 2021
Languages
English
Native or Bilingual
Haitian Creole
Professional Working
Timeline
Medical Receptionist/Insurance Verification Coordinator
Comprehensive Vascular Care
05.2022 - Current
Front Desk Receptionist/Lab Assistant
Night Lite Pediatrics
08.2021 - 02.2022
- CMAA - Certified Medical Administrative Assistant
- CPR Certified
- Certified EKG Technician 2021
High School Diploma -
Treasure Coast High School
Associate of Arts - Health Sciences
Indian River State College
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