Summary
Overview
Work History
Education
Skills
Timeline
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Donovan Scott

Brooklyn

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Customer Service

Whole Foods
Brooklyn
06.2022 - Current
  • Provided exceptional customer service through in-person, phone, and online interactions.
    Handle grocery bagging with care to enhance customer experience.
    Conducted cash register operations with precision to facilitate seamless checkout processes.

Package Handler

FedEx
Brooklyn
08.2021 - 12.2021
  • Enhance delivery efficiency by managing package preparation that includes sorting, loading, unloading, and scanning while guaranteeing secure sealing and accurate labeling.

Order Pick Up

Target
Brooklyn
10.2019 - 01.2020
  • Picked up online orders throughout store for customer fulfillment.
  • Packed and organized orders on shelves for easy customer access at Order Pick Up.

Ride Operator

Deno's Wonder Wheel Amusement Park
05.2019 - 10.2019
  • Ensured public safety by verifying correct seatbelt and safety bar usage for all riders.
  • Provided clear instructions to customers upon request, enhancing overall ride experience.
  • Maintained cleanliness of the park by regularly emptying garbage bins and managing waste carts.

Cashier/Recovery

Dollar Tree
Brooklyn
08.2018 - 04.2019
  • At dollar tree I am a cashier which is me handling payments and receipts in a store
  • As for recovery I restock the shelves neatly and clean the shelves also put the items where they originally belong
  • I have got good reviews on the dollar tree site, the customers likes me and I made employe of the month multiple times

Education

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice
New York, NY
05-2026

Associate - Criminal justice

Borough of Manhattan CC
01.2020

Skills

  • Teamwork
  • Communications
  • Empathy
  • Customer Care
  • Customer Service
  • Computer Proficiency

Timeline

Customer Service

Whole Foods
06.2022 - Current

Package Handler

FedEx
08.2021 - 12.2021

Order Pick Up

Target
10.2019 - 01.2020

Ride Operator

Deno's Wonder Wheel Amusement Park
05.2019 - 10.2019

Cashier/Recovery

Dollar Tree
08.2018 - 04.2019

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice

Associate - Criminal justice

Borough of Manhattan CC

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Donovan Scott