Results-driven service writer with years of experience in automotive sales and management.
Experienced sales professional with a strong track record of revenue growth and exceeding targets. Recognized for creating a collaborative work environment. Skilled in auto estimating, mechanic experience, and automotive repair.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager/Service Writer
Riviera Heavy Equipment
Oroville, CA
01.2017 - Current
Managed daily customer interactions, addressing inquiries, and booking jobs efficiently
Handled incoming phone calls and provided exceptional service to ensure customer satisfaction
Sold equipment and ordered parts, optimizing inventory levels, and ensuring timely service delivery
Delegated tasks to team members, fostering a collaborative work environment, and improving workflow efficiently
Sales Manager
Carquest Auto Parts
Rocklin, CA
01.2007 - 06.2017
Lead Sales initiatives for automotive parts to dealerships, driving revenue, and growth and exceeding sales targets
Developed and maintained strong relationships with customers, ensuring high levels of satisfaction and repeat business
Trained and mentored team members in effective sales techniques and customer service best practices