Summary
Overview
Work History
Education
Skills
Timeline
Generic

CAGLA OZGUZEL

Queens,NY

Summary

Proven track record in enhancing customer experiences and boosting sales by over [Number]% at DEFACTO, showcasing exceptional customer service and innovative visual merchandising skills. Demonstrated patience and empathy in customer interactions, with a strong work ethic, at JOY COFFEE and GREENHOUSE FARMER MARKET.

Overview

9
9
years of professional experience

Work History

Cashier

GREENHOUSE FARMER MARKET
12.2022 - Current

Coffee Shop Worker

JOY COFFEE
05.2024 - 06.2024
  • Demonstrated strong knowledge of all menu items, effectively answering customer inquiries and offering customized recommendations based on individual preferences.
  • Assisted in inventory management by tracking stock levels, placing orders as needed, and minimizing waste.
  • Prepared high-quality beverages consistently by adhering to established recipes and presentation standards.
  • Cleaned counters, machines, utensils, and seating areas daily.

STORE VISUAL MANAGER

DEFACTO
09.2015 - 07.2022
  • Increased visual impact and sales [Number]% through optimal arrangement of mannequins, fixtures, walls and tables.
  • Developed innovative visual merchandising strategies that drove foot traffic and boosted overall store performance.
  • Enhanced customer experience by creating visually appealing and organized store layouts.
  • Managed analytical reports to identify and track sales activities and customer trends.

Education

BBA - BUSSINESS ADMINISTRATION

SULEYMAN DEMIREL UNIVERSITY
TURKIYE
08.2016

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Timeline

Coffee Shop Worker

JOY COFFEE
05.2024 - 06.2024

Cashier

GREENHOUSE FARMER MARKET
12.2022 - Current

STORE VISUAL MANAGER

DEFACTO
09.2015 - 07.2022

BBA - BUSSINESS ADMINISTRATION

SULEYMAN DEMIREL UNIVERSITY

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CAGLA OZGUZEL