Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

Cahlyn Velasco

Houston,TX

Summary

Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

5
5
years of professional experience

Work History

Sales Associate

Victoria's Secret
Woodlands, TX
08.2019 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Processed product returns and assisted customers with other selections.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Nursery Worker

Church Of The Holy Trinity
Houston, TX
01.2016 - 03.2020
  • Cared for children ages 2 months to 6 in nurturing and age-appropriate way.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Kept areas clean, organized and stocked, and sanitized surfaces and toys each week.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Consulted with families to discuss activities and behaviors of each child.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
  • Planned and managed learning-focused, imaginative and play-oriented activities for children.

Cashier

Chick-fil-A
Houston, TX
01.2019 - 07.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Used POS system to enter orders, process payments and issue receipts.
  • Answered questions about store policies and addressed customer concerns.

Education

Associate of Arts - Fine Arts

Lone Star College System
Spring, TX

Skills

  • Sales Trends
  • Store Displays
  • Customer Service
  • Upselling Techniques
  • Customer Order Fulfillment
  • Strong Interpersonal Communication
  • Maintaining Clean Work Areas
  • Verbal and Written Communication

Accomplishments

Dean's List- Lone Star College

Timeline

Sales Associate

Victoria's Secret
08.2019 - 03.2020

Cashier

Chick-fil-A
01.2019 - 07.2019

Nursery Worker

Church Of The Holy Trinity
01.2016 - 03.2020

Associate of Arts - Fine Arts

Lone Star College System

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Cahlyn Velasco