Summary
Overview
Work History
Education
Skills
References
Timeline
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Caiden Harris

Derby,KS

Summary

Dedicated professional pursuing an Associate of Business Administration with a focus on gaining hands-on experience in customer service, operations, and entrepreneurship. Seeking opportunities to apply business principles in real-world settings. Passionate about customer service with background in supporting customers in high-paced environments. In previous roles, excelled at handling customer inquiries and resolving issues efficiently, always prioritizing client satisfaction. Strengths include problem-solving skills, effective communication abilities, and adaptability to varied situations. Made significant impact by consistently improving customer service protocols, leading to increased satisfaction rates.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

McAlister's Deli
Derby, KS
01.2024 - Current
  • Managed daily customer interactions, ensuring satisfaction and efficient service in a fast-paced environment
  • Trained new team members on company policies, customer service, and product knowledge
  • Trained in every position
  • Answered phone calls from customers promptly and courteously.
  • Suggested product solutions based on individual customer needs.

Customer Service Associate

Club Car Wash
Wichita, KS
01.2023 - 01.2024
  • Performed vehicle inspections and managed customer service for high-volume car wash operations
  • Maintained cleanliness and safety standards, ensuring a positive customer experience
  • Supported promotional campaigns, increasing membership sales, and upselling memberships

Shift Leader / Maintenance Associate

Zip
01.2022 - 01.2023
  • Independently managed daily operations, including opening and closing the store without supervision
  • Trained and supervised new employees, ensuring consistent service quality
  • Performed routine maintenance and troubleshooting, resolving technical issues to minimize downtime
  • Frequently managed the entire store alone, balancing customer service, inventory management, and facility upkeep

Education

Business -

Butler Community College
Andover, KS
05.2026

High School Diploma -

Derby High Shcool
Derby, KS
05-2024

Skills

  • Customer Service and Sales
  • Employee training
  • Problem solving
  • Point of sale systems
  • Operations Management
  • Communication and Team Leadership
  • Time Management and Organization
  • Basic Maintenance and Troubleshooting
  • Reliability

References

Available upon request.

Timeline

Customer Service Associate

McAlister's Deli
01.2024 - Current

Customer Service Associate

Club Car Wash
01.2023 - 01.2024

Shift Leader / Maintenance Associate

Zip
01.2022 - 01.2023

Business -

Butler Community College

High School Diploma -

Derby High Shcool