Overview
Work History
Education
Skills
Timeline
Generic

Caiden O'connor Brockway

404 Clarendon Rd Easly,SC

Overview

5
5
years of professional experience

Work History

Parts Service Specialist

Canon Business Process Services
Ge Vernova 300 Garlington Rd
12.2024 - Current
  • Streamlined customer service processes to enhance client satisfaction and reduce response times.
  • Implemented training programs for new team members, fostering a collaborative work environment.
  • Analyzed service metrics to identify trends and recommend actionable improvements.
  • Coordinated communication between departments to ensure seamless project execution and client engagement.
  • I was apart of an environment that fostered hands on learning with tools and equipment
  • Regularly coordinated with different departments to ensure maximum productivity
  • Evaluated systems according to predetermined checklist and noted issues.
  • Maintained accurate records of all customer interactions for reporting purposes and ongoing process improvements.

Universal Banker

Berkshire Bank
Pittsfield, MA
02.2022 - 06.2024
  • I worked in a high paced environment which catered to Customer service and led to minimizing errors while maximizing Customer Satisfaction.
  • I take pride in my punctuality and reliability.

Dishwasher/Prep Cook

Michaels of Stockbridge
Stockbridge, MA
06.2021 - 02.2022
  • During my time at this employment I was regularly set with expectations and responsibilities in which I exceed them.

Education

High school diploma - undefined

Chatham High School
Chatham, NY
06.2022

Skills

  • Cash Handling
  • Banking
  • Financial Services
  • Account Management
  • Risk Management
  • Bank Secrecy Act
  • Sales
  • Stocking

Timeline

Parts Service Specialist

Canon Business Process Services
12.2024 - Current

Universal Banker

Berkshire Bank
02.2022 - 06.2024

Dishwasher/Prep Cook

Michaels of Stockbridge
06.2021 - 02.2022

High school diploma - undefined

Chatham High School
Caiden O'connor Brockway