Caila Alfred
Crosby,TX
Summary
Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
MD Anderson
Houston, TX
01.2023 - 02.2025
- Facilitated coordination of patient appointments and follow-ups to enhance timely healthcare delivery.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Implemented patient tracking systems to improve scheduling efficiency and accuracy.
- Contributed to the design and production of 3 educational materials for patients, focusing on improving health literacy and adherence to treatment plans.
Patient Care Assistant
Memorial Hermann Texas Medical Center: Burns ICU
Houston, TX
07.2022 - 01.2023
- Aid in holistic patient care alongside nursing staff. Monitored and executed independent burn dressing changes, lab collections, vitals and charting. Engaged in teamwork by responding positively to requests from nursing staff.
Healthcare Assistant
Jordan’s Home Healthcare
Houston, TX
05.2019 - 01.2021
- Assisted client with medical administration. Implemented assistive measures for ADL’s. Prepared and distributed meals for nutritional supplementation. Provided a clean and safe living space to ensure clients comfortability.
Education
Bachelor of Arts - Interdisciplinary Studies
Houston Baptist University
Houston, TX05.2022
Skills
- Innate sense of leadership which translates into consistent and productive care
- Critical thinking skills
- Organizational skills
- Attention to detail
- Verbal and written communication
- Relationship building
- Healthcare operations
- Ability to work in multicultural environment
- Strategic planning
Languages
English
Clinical Experience
Currently have interned at seven Houston area hospitals, dating from 2019-2025. Exposed to various healthcare specialties such as Labor and delivery, pediatrics, Psych, Medical Surgical and Intensive Care units.
Timeline
Patient Care Coordinator
MD Anderson
01.2023 - 02.2025
Patient Care Assistant
Memorial Hermann Texas Medical Center: Burns ICU
07.2022 - 01.2023
Healthcare Assistant
Jordan’s Home Healthcare
05.2019 - 01.2021
Bachelor of Arts - Interdisciplinary Studies
Houston Baptist University