Cailen Linde
Wood-Ridge,NJ
Summary
Driven by a results-focused approach, I significantly enhanced team productivity and operational efficiency at NBCUniversal. Experienced Supervisor leading Peacock ingest and fulfillment while ensuring content meets NBCU's highest standards. Leveraging expertise in operations management and staff mentoring, I'm actively spearheading major projects like the NBC Network UHD initiative and demonstrating exceptional problem-solving and leadership skills. I provide leadership and vision which drives teams to meet goals.
Overview
6
6
years of professional experience
Work History
Supervisor of Peacock Media Operations
NBCUniversal
900 Sylvan Ave Englewood Cliffs NJ 07632
04.2022 - Current
- Oversee daily Peacock media operations ingest and fulfillment, ensuring smooth workflow and timely completion of tasks.
- Handling colleague feedback, resolving issues, and adjusting policies to meet changing needs.
- Conduct regular reviews of operations and identify areas for improvement.
- Create and manage project plans, timelines and budgets.
- Leading major initiatives, like the NBC UHD project and Broadcast metadata, within the department that drives innovation or has addressed critical business challenges.
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on Media Operations internal systems as in Mediator and Translator and developed training SOPs for reference.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhancing communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Monitoring workflows to improve employee time management and increase productivity.
- Collaborated with other departments, such as Partner Operations and Video Editorial, to achieve organizational goals, fostering teamwork across various functions.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
Program Operations Manager NBC
NBCUniversal
900 Sylvan Ave Englewood Cliffs NJ 07632
11.2018 - 04.2022
- ·Ensured all day-of-air schedule changes are prepped and processed successfully in a timely fashion.
- Organized and led on-boarding conference calls with both domestic and international production teams to introduce NBCUniversal technical and standard requirements for file delivery.
- Scheduled sports content for Quality Control Screening and reaching out to production for any required fixes.
- Effectively communicated with Global Client Operations Specialist daily to ensure content that is shared with secondary distribution such as iTunes, Hulu, and VOD have the highest quality content and are always update to date with any schedule changes.
- Applied all content and graphics onto WebSchduler, NBCUniversal’s on-air profile platform that the Broadcast Operations Center in Denver uses for air play out.
Education
Bachelor of Arts - Journalism And Media Studies
Rutgers University
New Brunswick05.2013
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Priority management
- Task Prioritization
- Operations Management
- Mediator experience
- Translator Supply experience
- Translator VOD experience
- Problem-Solving
Accomplishments
- NBC Network UHD Project
- ProRes Backfill
- Dick Wolfe Direct AD Insertion points project
- Yellowstone Direct AD Insertion points project
- Creation of the Broadcast metadata
Timeline
Supervisor of Peacock Media Operations
NBCUniversal
04.2022 - Current
Program Operations Manager NBC
NBCUniversal
11.2018 - 04.2022
Bachelor of Arts - Journalism And Media Studies
Rutgers University