Cailie Trombley
Peabody,MA
Summary
Experienced Program Manager with over eight years of experience improving processes, delivering premium consumer experiences, and launching digital products. Fosters inclusive, collaborative environments that drive results through empathy and strong communication. Proactive problem solver focused on driving simplicity from complexity.
Overview
7
7
years of professional experience
Work History
Program Manager - Product Operations
CONSTANT CONTACT
01.2023 - Current
- Introduced SMS for Sole Proprietorships, making Constant Contact the first omnichannel digital marketing platform to offer this feature
- Drove successful product launches by coordinating with stakeholders, managing schedules, and mitigating risks.
- Developed strategic plans, setting clear objectives and achievable milestones for cross-functional teams.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
DIGITAL PRODUCT MANAGER
RED BULL
01.2022 - 01.2023
- Grew the Web Development workstream from a pilot program new to the company to a fully dedicated team that built out dozens of digital experiences for the US
- Optimized conversion rates by redesigning landing pages, streamlining user flow, and simplifying registration processes
- Enhanced product performance with thorough analysis of usage data, addressing pain points and areas for growth.
- Spearheaded continuous improvement efforts by refining existing processes and introducing innovative solutions for digital products.
PROJECT MANAGER, MAJOR EVENTS
WAYFAIR
01.2021 - 01.2022
- Led projects from inception to delivery including some of Wayfair's largest consumer facing campaigns such as a Black Friday and Cyber Monday
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
BUSINESS SYSTEMS ANALYST
BK MEDICAL
01.2019 - 01.2021
- Developed the first Project Management Office for the global IT team to document project plans, track, and manage projects in compliance with audit
- Introduced a new Learning Management System to assign and track corporate trainings for all global employees and departments
- Implemented a new Phishing and Security Training platform to spread security awareness and manage phishing attacks
- Designed and implemented a new corporate intranet website for BK Medical
ASSOCIATE BUSINESS SYSTEMS ANALYST
SAFETY INSURANCE
01.2017 - 01.2019
- Delivered a company wide rollout of Microsoft Dynamics 365 CRM to replace previous manual workflows for multiple departments
- Acted as the liaison between the IT and business departments when managing projects that included software development, network infrastructure upgrades, and third party software evaluations
- Performed analysis, defined client needs, and assisted with the implementation of systems, applications, and programs designed to enhance productivity and business unit performance
- Interpreted business objectives and translated them into workable technology solutions and requirements
Education
Master of Business Administration - Marketing
Van Loan School, Endicott College
Beverly01.2018
Bachelor of Arts - Communications, IT Minor
University of Massachusetts Amherst
Amherst01.2015
Skills
- Project Management
- Strategic Planning
- Process Improvement
- Team Leadership
- Stakeholder Communications
- Relationship Building
Systems
- JIRA
- CONFLUENCE
- MICROSOFT OFFICE
- GOOGLE SUITE
- MICROSOFT DYNAMICS 365
- FIGMA/FIGJAM
- SMARTSHEET
- AIRTABLE
- WIX
Volunteer Experience
- Girls on the Run Greater Boston - Head Coach
- Wicked Running Club - Communications Director
- Peabody for Peace 5K - Founder + Race Director
- Team MR8 Co-Captain - Boston Marathon
- Martin Richard Foundation - Volunteer Lead
- Cal's Angels Pediatric Cancer Foundation (Chicago, USA) - Fundraiser & Runner
- The Martin Richard Foundation (Boston, USA) - Fundraiser & Runner
- St. Jude Children's Research Hospital (USA) - Fundraiser & Runner
- Family House (UK) - Fundraiser & Runner
- Wellchild (Japan) - Fundraiser & Runner
Timeline
Program Manager - Product Operations
CONSTANT CONTACT
01.2023 - Current
DIGITAL PRODUCT MANAGER
RED BULL
01.2022 - 01.2023
PROJECT MANAGER, MAJOR EVENTS
WAYFAIR
01.2021 - 01.2022
BUSINESS SYSTEMS ANALYST
BK MEDICAL
01.2019 - 01.2021
ASSOCIATE BUSINESS SYSTEMS ANALYST
SAFETY INSURANCE
01.2017 - 01.2019
Master of Business Administration - Marketing
Van Loan School, Endicott College
Bachelor of Arts - Communications, IT Minor
University of Massachusetts Amherst
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