Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Volunteer Experience
Timeline
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Cailin Salter

Harleysville,PA

Summary

Personable and motivated professional with extensive experience in patient interaction, pharmaceutical marketing, and sales within healthcare settings. Demonstrates ability to thrive in fast-paced environments while maintaining high standards of service. Proven track record of enhancing patient engagement through effective communication, and strategic marketing initiatives.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Host

Poe’s Tavern
Wilmington, NC
09.2024 - 06.2025
  • Delivered exceptional first impressions to guests in a fast-paced dining environment, driving positive experiences that encouraged repeat business and customer loyalty.
  • Assisted servers and management in identifying high-value customers and upselling opportunities, including large party bookings and events.

Patient Transporter

Grandview Hospital
Sellersville, PA
05.2024 - 01.2025
  • Safely and efficiently transported patients to various departments for medical appointments, procedures, and treatments, ensuring their comfort and safety throughout the process.
  • Assisted in performing basic healthcare functions, including setting up and monitoring oxygen levels and connecting patients to heart monitors, ensuring accurate readings and patient comfort under nursing supervision.
  • Delivered exceptional customer service by fostering a patient-centered environment, respecting privacy and maintaining confidentiality in compliance with HIPAA regulations.

Marketing Intern

Skippack Pharmacy
Skippack, PA
06.2023 - 06.2024
  • Strategically developed and executed targeted social media campaigns to drive awareness and increase sales of pharmaceutical products and vaccines, ensuring messaging complied with healthcare regulations while boosting product demand.
  • Conducted personalized in-person consultations to match customers and patients with appropriate pharmaceutical solutions, directly influencing purchasing decisions and enhancing patient satisfaction through clear communication of product benefits.
  • Developed promotional materials and educational flyers to healthcare providers’ offices and clinics, strengthening relationships with key stakeholders and expanding market reach, resulting in greater visibility and increased uptake of vaccine services.

Education

Bachelor of Science - Biology

University of North Carolina Wilmington (UNCW)
Wilmington, NC
05.2025

Skills

  • Customer service
  • Content marketing
  • Sales and outreach
  • Patient care
  • Teamwork, collaboration
  • Interpersonal skills

Certification

  • CPR & AED Certification | Grandview Hospital Issued June 2024– Expires June 2026
  • Content Marketing Certification | HubSpot Issued December 2023 – Expires January 2026
  • Inbound Sales Certification | HubSpot Issued December 2023 – Expires January 2026

Projects

HealthCare Literacy Project | UNCW January 2024 – June 2024

  • Health Educator: Delivered impactful education on medication safety and proper usage, effectively translating complex pharmaceutical information to improve consumer understanding and support responsible product use—building trust and brand credibility.
  • Led engaging presentations that differentiated brand-name vs. generic medications, equipping students with knowledge to make informed purchasing decisions—skills aligned with consultative sales approaches.
  • Advised students on cost-effective strategies for accessing medications, including insurance navigation and savings programs, demonstrating a solution-oriented mindset and ability to overcome barriers to product adoption.

Volunteer Experience

  • New Hanover Humane Society, Animal Shelter Volunteer, Wilmington, NC, 2023-2025. Engaged prospective adopters by highlighting animal personalities, needs, and fit with adopters’ lifestyles—effectively matching adopters with pets and influencing adoption decisions through relationship-building and needs-based recommendations. Collaborated with team members to implement enrichment activities that improved animal well-being and increased adoption appeal, aligning with customer interest in animal behavior and health.
  • UNCW Plastic Ocean Pollution Organization, Ocean Educator Volunteer, 2023-2024. Assisted in organizing community events and campaigns focused on ocean conservation and the importance of protecting marine life from plastic contamination. Raised awareness about the impact of plastic pollution through educational outreach, providing information on reducing plastic waste and promoting sustainable practices.
  • Meals on Wheels, Food Transportation Volunteer, Wilmington, NC, 2023. Delivered nutritious meals to senior adults through the Meals on Wheels program, ensuring timely and reliable service to individuals in need. Provided friendly and compassionate support during meal deliveries, fostering a sense of community and connection with senior recipients.

Timeline

Host

Poe’s Tavern
09.2024 - 06.2025

Patient Transporter

Grandview Hospital
05.2024 - 01.2025

Marketing Intern

Skippack Pharmacy
06.2023 - 06.2024

Bachelor of Science - Biology

University of North Carolina Wilmington (UNCW)
Cailin Salter
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