Cailin Sullivan
P.O. Box 548 West Yarmouth,MA
Summary
Dynamic catering and event planning professional with a proven track record at Hyannisport Conference Center. Expert in event planning and food safety compliance, while building strong client relationships. Successfully coordinated high-profile events, ensuring exceptional service and satisfaction, while leading a dedicated team to exceed revenue targets.
Overview
18
18
years of professional experience
Work History
Director of Catering and Conference Planning
Hyannisport Conference Center
35 Scudder Ave Hyannis MA 02601
05.2022 - Current
- Develops marketing plans, secures new business, manages client relationships, and negotiates contracts to achieve revenue targets.
- Coordinates all aspects of events, including menu development, pricing, and creating banquet event orders (BEOs).
- Oversees the preparation, setup, service, and cleanup of events, ensuring high-quality standards and client satisfaction. Create floor plans to meet the clients needs.
- Oversee outside vendors and décor suppliers
- Direct the day-to-day activities of the catering team
Restaurant Manager
Cape Cod Irish Village
West Yarmouth, MA
05.2013 - 06.2022
- Managed daily restaurant operations, ensuring efficient service and high-quality customer experiences.
- Trained and supervised staff to maintain operational standards and enhance team performance
- Ensured compliance with health and safety regulations through regular inspections and staff training.
- Weekly schedules for servers and bartenders
- Liquor ordering and inventory
Restaurant Server
Cape Cod Irish Village
West Yarmouth, MA
06.2008 - 05.2013
- Delivered exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently while maintaining high service standards.
- Upsold menu items to enhance guest experiences and increase sales.
Education
High School Diploma -
Dennis Yarmouth Regional Highschool
South Yarmouth, MA06.2008
Skills
- Food safety compliance
- Menu development
- Event planning proficiency
- Food safety
- Designing floor plans to meet clients needs
- Building rapport with clients and maintaining high-quality guest service
Timeline
Director of Catering and Conference Planning
Hyannisport Conference Center
05.2022 - Current
Restaurant Manager
Cape Cod Irish Village
05.2013 - 06.2022
Restaurant Server
Cape Cod Irish Village
06.2008 - 05.2013
High School Diploma -
Dennis Yarmouth Regional Highschool