Cailin Vaught
Tulsa,OK
Summary
Encouraging employee and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to completing work on-time and going above and beyond with each activity.
Overview
3
3
years of professional experience
Work History
Assistant Manager
B&B Starworld 20
05.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, opened and closed the store while handling the deposit bank bags.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Mentored team members to enhance professional development and accountability in workplace.
- Maintained a clean and safe theater environment for patrons by diligently addressing any hazards or cleanliness issues.
- Improved audience satisfaction with effective communication regarding show information, seating arrangements, and special accommodations.
- Promoted a positive work environment among fellow staff members through clear communication, teamwork, and mutual respect.
Education
Associate of Arts - Art
Tulsa Community College
Tulsa, OK05.2024
High School Diploma -
Union High School
Tulsa, OK05.2022
Skills
- Money Handling
- Customer Relations
- Team motivation
- Staff Supervision
- Staff Management
- Box Office Operations
- Cash handling proficiency
- Cleaning and organization
- Strong teamwork
- Customer service understanding
- Inventory Restocking
- Safe Equipment Operations
Timeline
Assistant Manager
B&B Starworld 20
05.2021 - Current
Associate of Arts - Art
Tulsa Community College
High School Diploma -
Union High School
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