CAILYN FREDERICKSON
MAINEVILLE,US
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships and cultivating partnerships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Fratelli's Pizzeria
West Chester, OH
02.2020 - Current
- Addressed customer needs and resolved issues through direct interaction.
- Exemplified precision in noticing important variations.
- Collaborated effectively with employees and customers to enhance teamwork.
- Utilized skills to manage monetary operations effectively.
- Monitored stock levels and identified procurement needs.
- Coached, mentored and trained team members in order to improve their job performance.
Clinicals
Good Samaritan College of Nursing
Cincinnati, OH
09.2024 - 12.2024
- Administered support to patients.
- Monitored and documented patients' physiological data.
- Ensured cleanliness and hygiene.
- Supported nurses in various medical tasks.
Shadowing Nurse
Good Samaritan Hospital NICU
Cincinnati , OH
06.2023 - 06.2023
- Oversaw task completion by RN.
- Monitored NICU procedures and techniques.
- Gained insight into compassionate care practices for babies and caregivers.
Education
Associate of Science - Nursing
Good Samaritan College of Nursing
Cincinnati, OH03-2026
High School Diploma -
Lakota East High School
Liberty Township, OH05-2023
Skills
- Supervision and leadership
- Flexible and adaptable
- Analytical thinking
- Public communication
- Inventory counts
- Stock replenishment
- Active listening
- Customer service
- Prioritization and time management
- Certified First Aid Provider
Accomplishments
- Basic Life Support (CPR and AED) certified through American Heart Association
- HOSA Participation: Developed Skills in time managment, critical thinking, teamwork, attention, and adaptability
Affiliations
- Participated in 4 years of sports medicine classes
Certification
- Physical Therapy Technician/Aide Certification through American Medical Certification Association
- Basic Life Support (CPR and AED) Certified through American Heart Association
References
References available upon request.
Timeline
Clinicals
Good Samaritan College of Nursing
09.2024 - 12.2024
Shadowing Nurse
Good Samaritan Hospital NICU
06.2023 - 06.2023
Manager
Fratelli's Pizzeria
02.2020 - Current
Associate of Science - Nursing
Good Samaritan College of Nursing
High School Diploma -
Lakota East High School
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