Hi, I’m
Cailynn Hefner Hefner
Wichita,KS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet goals. I am looking to seek and maintain a full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
years of professional experience
1
Certification
Work History
Jackson Hewitt Tax Service
Tax Preparer
01.2024 - 04.2024
Job overview
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Managed multiple deadlines efficiently, ensuring all clients'' taxes were filed on time without compromising quality or accuracy.
- Achieved high levels of accuracy by staying informed on changes in relevant regulations and applying that knowledge to each unique case.
McAlister's Deli
Front of House Team Member
12.2022 - 03.2024
Job overview
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
- Developed strong rapport with regular customers, fostering loyalty and enhancing their dining experience at the establishment.
- Maintained updated knowledge of restaurant promotions and special events to keep patrons informed.
- Completed opening and closing duties promptly, allowing the restaurant to begin serving customers on time each day.
Reese's Piece's Home Daycare
Childcare Assistant
05.2018 - 05.2023
Job overview
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Implemented creative learning strategies to engage children and promote their intellectual growth.
- Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
Education
Temple Baptist AcademyWichita, KS
High School Diploma
05.2022
University Overview
- Typing Course (35+ WPM)
- Student taught Spelling and History classes
- Volunteer work at the church my school was a part of
Skills
- Organization Skills
- Data Inputting
- Calm Under Pressure
- Team Player
- Multi-Tasking
- High Work Ethic
- Quick Learner
- Excellent Time Management
- Data Gathering
Certification
- CPR Certified, 05/2021 to 05/2023
- First Aid Certified, 05/2021 to 05/2023
References
References available upon request
Timeline
Tax Preparer
Jackson Hewitt Tax Service
01.2024 - 04.2024
Front of House Team Member
McAlister's Deli
12.2022 - 03.2024
Childcare Assistant
Reese's Piece's Home Daycare
05.2018 - 05.2023
Temple Baptist Academy
High School Diploma
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