Open To Work
Cailynn Trombley
Lafayette,IN
Summary
Shift lead with over 3 years of experience in team management within fast-paced retail environments. Expertise in scheduling, financial reporting, and record management. Achieved significant improvements in operational efficiency while consistently delivering exceptional customer service. Currently pursuing an Associate of Science in Business Administration to enhance skills for an administrative assistant role.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Shift Lead
Crumbl
05.2022 - Current
- Supervise and support team members during high-volume shifts
- Coordinated employee scheduling and shift coverage to ensure adequate staffing during peak hours
- Managed cash handling, register balancing, and daily financial reporting to maintain financial accuracy
- Maintain organized operational records and inventory documentation
- Train and onboard new employees on procedures and service standards
- Resolve customer concerns professionally and efficiently
- Ensured compliance with company policies and operational standards to uphold service quality and safety
Education
Associate of Science - Business Administration
08.2024 - Current
GPA: 3.45
Honors And Affiliations
- Member, Phi Theta Kappa, Invitation based on academic achievement
- Dean’s List, Summer 2025
Skills
- Scheduling and calendar coordination
- Customer Service and conflict resolution
- Data entry and record maintenance
- Microsoft Office (Word, Excel, PowerPoint)
- Data analysis
- Time management and multitasking
- Attention to detail
- Team leadership
- Profession written and verbal communication
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteTimeline
Ivy Tech Community College - Associate of Science, Business Administration
08.2024 - Current
Shift Lead - Crumbl
05.2022 - Current