Caio Couto
Las Vegas,NV
Summary
Hardworking, high-energy Waiter with 4 years of experience and solid background in high end food service. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism and positivity. History of delivering speedy service while working on feet for long periods of time. Demonstrates genuine hospitality to establish rapport with customers and deliver memorable experiences.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Restaurante Lider - Michelin Guide
Porto, Portugal
01.2023 - 09.2023
- Greeted customers, provided menus and answered questions about menu items.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Restaurant Waiter
O PAPARICO - Michelin
Porto, Portugal
01.2022 - 01.2023
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Reviewed daily specials, menu changes and service specifications.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
Bar Waiter
Cervejaria Brasão
Porto, Portugal
10.2021 - 01.2022
- Delivered ordered items to customers quickly and efficiently.
- Took orders from customers for food and beverages.
- Stocked bar area with liquor bottles and other supplies as required by management.
- Made drinks according to recipes specified by management.
Account Manager
Prime Securitizadora S.A.
Campinas, Sao Paulo
01.2021 - 09.2021
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Managed multiple accounts simultaneously while meeting deadlines.
- Analyzed client data and identified opportunities for growth.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Built and maintained productive relationships with customers and internal partners.
Education
English
The Sydney English Language Academy
Sydney, NSW01-2019
Bachelor - Production Engineer
Instituto Superior De Educacao De São Paulo
São Paulo12-2017
Skills
- English and Portuguese Fluency
- Spanish Speaking
- Attention to Detail
- Service Quality
- Menu knowledge
- Menu Recommendations
- Customer Service
- Project Management
- Client Relationship Management
Languages
English
Full Professional
Portuguese
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Restaurant Waiter
Restaurante Lider - Michelin Guide
01.2023 - 09.2023
Restaurant Waiter
O PAPARICO - Michelin
01.2022 - 01.2023
Bar Waiter
Cervejaria Brasão
10.2021 - 01.2022
Account Manager
Prime Securitizadora S.A.
01.2021 - 09.2021
English
The Sydney English Language Academy
Bachelor - Production Engineer
Instituto Superior De Educacao De São Paulo
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