Summary
Overview
Work History
Education
Skills
Timeline
Generic

CAIRA JORDEN

Atlanta,GA

Summary

Detail-oriented healthcare professional with experience in VA healthcare operations, academic medical center surgical workflows, and Health Information Management Technology (HIMT) education. Background includes surgical posting with ICD-9 and CPT code entry, electronic health records management, documentation review, and regulatory compliance in high-volume clinical environments. Currently pursuing an Associate of Applied Science in Health Information Management Technology with a focused goal of transitioning into Medical Coding within the VA healthcare system.

Overview

5
5
years of professional experience

Work History

Advanced Medical Support Assistant

Department of Veterans Affairs
Atlanta, USA
09.2025 - Current
  • Supported clinical operations by coordinating high-volume patient scheduling across multiple specialties, emphasizing documentation accuracy.
  • Utilized VA electronic health record systems to ensure accurate patient information management compliant with HIPAA and VA documentation standards.
  • Communicated with interdisciplinary clinical teams to resolve documentation discrepancies and scheduling conflicts, enhancing workflow efficiency.
  • Review provider documentation to ensure completeness and alignment with appointment, referral, and clinical requirements.
  • Independently manage workload while meeting established productivity and quality performance metrics.

Lead Patient Scheduler - Operating Room

Emory Healthcare
Atlanta, USA
03.2021 - 11.2024
  • Coordinated with surgeons, anesthesia, nursing, and OR staff to enable accurate documentation and scheduling of procedures.
  • Posted and scheduled surgical procedures, entering associated ICD-9 and CPT codes to support operative documentation and billing workflows.
  • Reviewed surgeon orders and operative documentation for accuracy, ensuring seamless procedure posting.
  • Identified and resolved documentation and scheduling discrepancies, enhancing compliance in billing and surgical operations.
  • Maintained strict attention to detail in a high-risk, time-sensitive academic operating room environment.

Education

High School Diploma -

Penn Foster College
Scranton, PA
11-2019

Associate of Applied Science - Health Information Technology

Atlanta Technical College
Atlanta, GA

Skills

  • Electronic Health Records (EHR)
  • ICD-9 & CPT Code Entry
  • Medical Terminology
  • Clinical & Surgical Documentation Review
  • HIPAA & Regulatory Compliance
  • Health Information Management Principles
  • Data Accuracy & Validation
  • High-Volume Scheduling & Coordination
  • Productivity & Quality Metrics
  • VA & Hospital Healthcare Systems

Timeline

Advanced Medical Support Assistant

Department of Veterans Affairs
09.2025 - Current

Lead Patient Scheduler - Operating Room

Emory Healthcare
03.2021 - 11.2024

High School Diploma -

Penn Foster College

Associate of Applied Science - Health Information Technology

Atlanta Technical College
CAIRA JORDEN