Cait Carter
Columbia,SC
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
1
1
year of professional experience
Work History
Server
Longhorn Steakhouse
Columbia, SC
01.2024 - Current
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stocked service areas with supplies during slow periods.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
Education
Bachelor of Arts - Public Health
University of South Carolina
Columbia, SC05-2025
Skills
- Team member support
- Effective customer upselling
- Sales expertise
- Suggestive selling
- Point of sale operation
- Order management
- Positive and professional
- Calm demeanor
- Professional appearance
- Exceptional customer service
- Strong work ethic
- Relationship management
- Customer service
- Upselling techniques
- Team collaboration
- Task prioritization
References
References available upon request.
Timeline
Server
Longhorn Steakhouse
01.2024 - Current
Bachelor of Arts - Public Health
University of South Carolina
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