Caitlin Anderson

Build trusting customer relationships

Discover and identify customer's business needs, and develop a growth plan for each account

Analyze data and insights to better achieve sales objectives

Pre-plan visits with an agenda, purpose and selling opportunities

Visit accounts regularly and record visit notes

Manage customers issues and find a resolution

Adapt selling approach based on each customers buying trend and demographic

Stay current on new items by attending sales meetings and completing SGU courses, and staying current with competitors offerings.

Strong communication with managers and sales team

Support off-premise sales consultants in accounts.

Communicate and build relationships with store managers.

Help work and maintain backstock.

Assist in store resets.

Help monitor pricing, displays and cold box items.

Perform other work related duties and special projects.

• Collected orders and relayed them to bartenders quickly and accurately.
• Checked identification to enforce age regulations for alcoholic beverages
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently
• Applied comprehensive knowledge of cocktails, spirits and wine.

• Upsold high-profit items such as daily/weekly specials and bottles of wine to enhance sales numbers.
• Set up/coordinate banquets
• Replenished food items and other supplies
• Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
• Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
• Conceptualized cocktails
• Aid in employee training