Caitlin Blume
Royston,GA
Summary
Healthcare professional (certified nursing assistant/certified medication aide) with pharmacy technician experience prepared for medication administration and patient support roles. Known for ensuring accurate medication distribution and enhancing patient well-being. Collaborative team player focused on achieving optimal patient outcomes and adapting to changing healthcare needs. Skilled in patient care and medication management.
Overview
6
6
years of professional experience
Work History
Certified Medication Aide
Brown Health and Rehabilitation
Royston, GA
05.2023 - Current
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Reduced medication errors by maintaining accurate documentation of administered medications.
- Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
- Supported nursing staff by monitoring patients for side effects or adverse reactions to medications.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided training and mentoring for newly hired Certified Medication Aides, promoting a consistent level of quality care across all staff members.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Streamlined medication administration processes, ensuring timely delivery of required treatments.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
Certified Nursing Assistant
Brown Health And Rehab
Royston, GA
05.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Pharmacy Technician
Ingles Pharmacy
Hartwell, GA
01.2022 - 05.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
Pharmacy Technician
Walgreen's Pharmacy
Royston, GA
06.2020 - 01.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Improved pharmacy operations efficiency with meticulous record-keeping of patient information and prescriptions.
- Supported insurance claim processing, facilitating smoother patient transactions.
- Utilized pharmacy management software to process prescriptions efficiently.
Assistant Manager
Dollar General
Toccoa, GA
04.2019 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
GED -
Athens Technical College
Athens, GA04-2013
Skills
- Vital signs monitoring
- Vital signs documentation
- ADL support
- Daily living assistance
- Resident support
- Patient care
- Elderly care
- Privacy and confidentiality
- HIPAA compliance
- Medication reconciliation
- Medication dispensing
- Medication administration
- Mobility assistance
- Behavior monitoring
- Inventory monitoring
- Insurance billing
- Prescription filling
- Insurance verification
- Supply restocking
- Pharmacy ethics
- Labeling accuracy
Timeline
Certified Medication Aide
Brown Health and Rehabilitation
05.2023 - Current
Certified Nursing Assistant
Brown Health And Rehab
05.2023 - Current
Pharmacy Technician
Ingles Pharmacy
01.2022 - 05.2023
Pharmacy Technician
Walgreen's Pharmacy
06.2020 - 01.2022
Assistant Manager
Dollar General
04.2019 - 03.2020
GED -
Athens Technical College