Caitlin Bracy
Chicago,IL
Summary
Compassionate and dedicated Clinical Mental Health Counseling master’s student at The Chicago School of Professional Psychology, with a strong foundation in music and a creative background. Passionate about fostering a supportive and empathetic environment for clients, with a focus on promoting mental well-being and personal growth.
Overview
4
4
years of professional experience
Work History
Administrative Coordinator
Music Institute of Chicago
06.2023 - Current
- Managed administrative tasks including data entry, document preparation, and filing
- Coordinated scheduling and appointments for staff and clients
- Provided excellent customer service to visitors and clients, addressing inquiries, and directing them appropriately
- Assisted in organizing events and workshops, handling logistics and communications
- Supported team members with various administrative needs, contributing to overall office efficiency
Usher
Northeastern Illinois University
08.2023 - 06.2024
- Provided exceptional guest service, answering questions about the venue and directing people to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Monitored entrance and exit of venue to guarantee safety of guests.
CAPE Teacher
Northeastern Illinois University
07.2023 - 05.2024
- Clarinet teacher to children ages 5-14
- Developed strong relationships with students and parents, fostering a positive learning environment.
- Created extensive lesson plans to teach material
- Created goals for students to stay on task and help aid growth
- Worked on a variety of music techniques and genres
- Evaluated student progress regularly through assessments, providing constructive feedback for improvement.
Cash Lead
Bath and Body Works
10.2020 - 11.2022
- Supported store promotions by effectively communicating sale details to customers, resulting in increased revenue during promotional periods.
- Streamlined cashier training materials to maximize ease of learning for new employees, reducing ramp-up time significantly.
- Collaborated with management to develop strategies for increasing sales through upselling techniques.
- Ensured adherence to safety and security protocols, maintaining a safe environment for both staff and customers.
- Mentored new cashiers, providing thorough training on company policies and procedures.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays.
Administrative Assistant
Uropartners
05.2022 - 09.2022
- Assisted in scheduling appointments and managing calendars for staff
- Conducted data entry and maintained accurate records of patient information
- Handled incoming calls and emails, aiding and directing inquiries
- Supported administrative tasks such as filing, copying, and document preparation
- Collaborated with team members to ensure smooth office operations
Education
Master's Degree - Clinical Mental Health Counseling
The Chicago School of Professional Psychology
Chicago, IL08-2026
Bachelor of Arts - Music
Northeastern Illinois University
Chicago, IL05-2024
High School Diploma -
Lincoln Park High School
Chicago, IL05-2018
Skills
- Empathy
- Positive attitude
- Time management
- Attention to detail
- Team collaboration
- Group Facilitation
- Cultural sensitivity
- Punctual and reliable
- Active listening
- Active learning
- Ethical awareness
- Critical reflection
- Conflict management
Affiliations
- Member of The Bells and Whistles Trio
- Member of The American Counseling Association (ACA)
- Member of The Chicago Clarinet Ensemble
- Member of the Northeastern Illinois Wind Ensemble
Timeline
Usher
Northeastern Illinois University
08.2023 - 06.2024
CAPE Teacher
Northeastern Illinois University
07.2023 - 05.2024
Administrative Coordinator
Music Institute of Chicago
06.2023 - Current
Administrative Assistant
Uropartners
05.2022 - 09.2022
Cash Lead
Bath and Body Works
10.2020 - 11.2022
Master's Degree - Clinical Mental Health Counseling
The Chicago School of Professional Psychology
Bachelor of Arts - Music
Northeastern Illinois University
High School Diploma -
Lincoln Park High School
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