Summary
Work History
Education
Skills
Timeline
Generic

Caitlin Collins

Antioch,TN

Summary

Dynamic Assistant Manager and Quality Control Inspector with proven expertise in customer service and organizational skills. At Jersey Mike's Subs, led team to enhance customer experience and streamline operations, achieving significant reductions in cash discrepancies. Excelled in quality assurance at Teknia Automotive, driving collaboration and quality standards. Skilled in team leadership and decision-making, with a focus on achieving and exceeding performance goals.

Work History

Assistant Manager

Jersey Mike's Subs
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Quality Control Inspector

Teknia Automotive
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Collaborated with production staff to establish and meet quality standards

Education

High School Diploma - Hospitality Administration And Management

Antioch High School
Antioch, TN
05.2020

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Employee scheduling
  • Multitasking and organization
  • Verbal and written communication
  • Organizational skills

Timeline

Assistant Manager

Jersey Mike's Subs

Quality Control Inspector

Teknia Automotive

High School Diploma - Hospitality Administration And Management

Antioch High School
Caitlin Collins