Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caitlin Cosgrove

Glastonbury

Summary

Lead Medical Assistant with 5+ years of experience in urgent care and hospital settings. Skilled in phlebotomy, EKGs, triage, and point-of-care testing in high-volume environments. Proven leader with experience training and onboarding staff while delivering efficient, patient-centered care. Seasoned with deep knowledge in managing medical operations, coordinating patient care, and enhancing healthcare outcomes. Strong ability to supervise and train staff. Demonstrated success at fostering collaborative environments while maintaining high standards of safety and efficiency. Committed to improving overall patient experiences through competent leadership and quality healthcare delivery.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant

Yale New Haven Urgent Care
Glastonbury
11.2020 - Current
  • Perform phlebotomy, EKGs, vitals, and POC/CLIA testing
  • Provided critical initial evaluations during emergency situations
  • Certified training coach
  • Cross trained medical receptionist
  • Maintain equipment sterilization and oversee inventory and ordering

Patient Care Associate

Bone and Joint Institute, Hartford Hospital
Hartford
09.2019 - 11.2020
  • Pre/post op care
  • Assist patients with ADLs
  • POC testing/vitals/ekgs
  • Dementia & Hospice care

Education

High School Diploma -

Windsor High School
Windsor, CT
06-2018

Some College (No Degree) - Radiology

Connecticut State Community College
Connecticut
03-2026

Skills

  • Clinical flow management
  • Medical terminology
  • Phlebotomy
  • EKG administration
  • CLIA testing
  • Clinical equipment management
  • Data entry and inventory management

Certification

NHA Certified Phlebotomist

Timeline

Lead Medical Assistant

Yale New Haven Urgent Care
11.2020 - Current

Patient Care Associate

Bone and Joint Institute, Hartford Hospital
09.2019 - 11.2020

High School Diploma -

Windsor High School

Some College (No Degree) - Radiology

Connecticut State Community College
Caitlin Cosgrove