Caitlin Culpepper
Manteo,NC
Summary
Proactive Server, Restaurant Hostess, and Barista with extensive experience in customer service and hospitality. Demonstrated ability to manage high-pressure environments, maintain organized workspaces, and deliver personalized service. Skilled in POS systems, guest engagement, and creating a welcoming atmosphere for all customers.
Overview
3
3
years of professional experience
Work History
Server
Stripers Bar & Grille
02.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Hostess
Black Pelican Oceanfront Resturant
11.2023 - 03.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Barista
Island Perk
04.2021 - 05.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
High School Diploma -
Manteo High School
Manteo, NC06.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Stripers Bar & Grille
02.2024 - 08.2024
Restaurant Hostess
Black Pelican Oceanfront Resturant
11.2023 - 03.2024
Barista
Island Perk
04.2021 - 05.2023
High School Diploma -
Manteo High School
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