Caitlin Dolan
Stoked on Sushi LLC
Cardiff,California
1
Language
17
years of professional experience
Innovative MBA graduate with a background in psychology, social work, and small business ownership. Leverages behavioral insights and analytical thinking to enhance data-driven decision-making. Skilled in navigating complex situations, fostering trust, and engaging diverse groups to support organizational goals.
Work History
Co-Founder & Business Operations Partner
7 Years- Managed customer interactions from inquiry to event execution, enhancing client satisfaction and event success.
- Coordinated scheduling, invoicing, bookkeeping, purchasing, and vendor communication to streamline operations.
- Oversaw business compliance and administrative requirements, ensuring timely completion of IRS and state tax documentation, Secretary of State filings, and business licensing.
Personal Service Coordinator II / Case Manager
2 Years 2 Months- Navigated an intensive caseload of approximately 90 clients, facilitating transitions from psychiatric hospitals, correctional facilities, and other institutional settings.
- Coordinated communication and services among healthcare providers, hospitals, government agencies, correctional systems, and community organizations across San Diego County to ensure comprehensive client support.
- Managed competing demands and addressed time-sensitive situations by applying behavioral insight, critical thinking, conflict resolution, and sound judgment to meet complex client needs.
Facility Supervisor
2 Years 8 Months- Promoted to facility supervisor within 2.5 years, overseeing six employees in a structured treatment environment.
- Collaborated with psychologists and multidisciplinary teams to improve treatment outcomes for clients.
- Utilized leadership and de-escalation techniques to maintain a safe environment for clients.
- Engaged in quality improvement initiatives to enhance standards of care for clients.
Behavioral Health Case Manager
3 Years- Developed and implemented tailored care strategies in collaboration with treatment team members, resulting in improved patient outcomes.
- Facilitated development of individualized goals and objectives aligning with each client's unique needs.
- Supported individuals with behavioral health needs, promoting well-being and stability in structured care environments.
Education
Master of Business Administration (MBA) - General
Bachelor of Arts - Psychology
Skills
Client relations
Business development
Sales planning
Team leadership
Marketing and advertising
Operational compliance
Operational efficiency
Strategic problem-solving
Revenue growth
Approachable leader
Brand management
LANGUAGES
English
Timeline
Co-Founder & Business Operations Partner
Stoked on Sushi LLC
01.2018 - 01.2025Read More
Personal Service Coordinator II / Case Manager
Telecare Corporation
01.2015 - 03.2017Read More
Facility Supervisor
Hanbleceya Treatment Center (VisionQuest)
12.2011 - 08.2014Read More
Behavioral Health Case Manager
BrightQuest Treatment Center
06.2008 - 06.2011Read More
San Diego State University
Bachelor of Arts from Psychology
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California Lutheran University
Master of Business Administration (MBA) from General
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