Caitlin Gillman
Amarillo,TX
Summary
- Hardworking Waiter with 3 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
- Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively.
Overview
8
8
years of professional experience
Work History
Waitress
House Divided Sports Bar
Amarillo , TX
01.2023 - Current
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Orthodontic Assistant
Harwell And Harwell Orthodontics
Amarillo, TX
08.2022 - 01.2023
- Attached wiring for braces and advised patient on how to properly and gently brush and floss.
- Provided chairside assistance by handing Orthodontists instruments during surgeries and procedures.
- Documented patient records during procedures and added notes taken to treatment chart.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Protected patients by sterilizing instruments and equipment between every consultation.
Waitress
Plaza Restaurant
Borger, TX
11.2021 - 08.2022
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Internship Student
Golden Plains Community Hospital
Borger, TX
08.2018 - 05.2020
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff.
- Supported resident interests and welfare by encouraging participation in events geared toward appropriate physical activity and social interactions.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Guided individuals to bathrooms and cared for incontinence needs.
Front Desk Receptionist
Borger Fitness Club
Borger, TX
06.2016 - 06.2018
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Education
Associate of Science - Nursing
Frank Phillips College
Borger, TX05.2020
Skills
- Relationship Building
- Cleaning and Sanitizing
- PPE Guideline Compliance
- Point of Sale (POS) System Operations
- Vital Signs Collection
- Caregiver Relations
- Emotional and Social Support
- Patient Care Quality
- CPR Certification
Timeline
Waitress
House Divided Sports Bar
01.2023 - Current
Orthodontic Assistant
Harwell And Harwell Orthodontics
08.2022 - 01.2023
Waitress
Plaza Restaurant
11.2021 - 08.2022
Internship Student
Golden Plains Community Hospital
08.2018 - 05.2020
Front Desk Receptionist
Borger Fitness Club
06.2016 - 06.2018
Associate of Science - Nursing
Frank Phillips College
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