Caitlin Guille
Walla Walla
Summary
Dedicated host with proven skills in customer service, team collaboration, and effective time management. Known for resolving guest concerns promptly and maintaining high satisfaction levels in high-pressure environments. I have worked in many different types of work environments and I am highly adaptable I thrive in a fast paced work environment and am excited to expand my skills
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host
Taco Bell
10.2025 - Current
- Greeted and welcomed guests to ensure positive initial experiences.
- Resolved guest concerns promptly to maintain high satisfaction levels.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Host
McDonald's
05.2022 - 05.2023
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
High School Diploma -
Licoln Alternative High School
Walla Walla, WA06-2016
Skills
- Customer service
- Team collaboration
- Effective time management
- Team player mentality
- Adaptable to change
Certification
Food Handler certified
Timeline
Host
Taco Bell
10.2025 - Current
Host
McDonald's
05.2022 - 05.2023
High School Diploma -
Licoln Alternative High School