Caitlin Hood
Farmington Hills,MI
Summary
Dedicated and compassionate registered nurse with extensive experience in critical care and clinical coordination. Seeking to leverage clinical skills, interdisciplinary collaboration, and data analysis expertise to contribute to ensuring optimal patient outcomes and promoting a positive healthcare environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Intake Coordinator
CorsoCare Homecare
10.2024 - Current
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- Contributed to a positive work environment through effective teamwork and open communication among colleagues.
- Coordinated intake processes for new clients, ensuring timely and accurate information collection.
Clinical Intake Coordinator
Trinity Health at Home
01.2023 - 04.2024
- Resolved escalated customer complaints and answered questions regarding policies and procedures.
- Balanced incoming load from high-volume telephonic reporting system with great time management and multitasking abilities.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Registered Nurse 7C CVC ICU Stepdown
University of Michigan - Michigan Medicine
09.2021 - 03.2022
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Provided direct patient care such as bathing, meals, repositioning, etc.
- Collaborated with interdisciplinary teams to develop and implement care plans for complex cases.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Provided support for patients' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Consistently engaged in discharge planning, patient transfers, and admissions when able.
Registered Nurse 8N CPCU
Beaumont Health
02.2019 - 09.2021
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Worked alongside with multiple disciplinary teams such as physical therapy, occupational therapy, environmental, physicians, and other units in order to improve patient outcomes.
- Conducted patient assessments, administered medications, and monitored vital signs.
- Supported families during difficult times and facilitated end-of-life care discussions.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Education
Bachelors of Science - Nursing
Oakland University
08.2021
Associates Degree - Nursing
Oakland Community College
12.2018
Skills
- Strong attention to detail
- Effective time management
- Problem-solving skills
- Collaborative teamwork
- Proficient in computer applications
- Effective multitasking
- Clinical Documentation
Certification
Registered Nurse, Michigan
Languages
English
Native or Bilingual
Timeline
Intake Coordinator
CorsoCare Homecare
10.2024 - Current
Clinical Intake Coordinator
Trinity Health at Home
01.2023 - 04.2024
Registered Nurse 7C CVC ICU Stepdown
University of Michigan - Michigan Medicine
09.2021 - 03.2022
Registered Nurse 8N CPCU
Beaumont Health
02.2019 - 09.2021
Associates Degree - Nursing
Oakland Community College
Bachelors of Science - Nursing
Oakland University
Similar Profiles
Caitlin HoodCaitlin Hood
Intake Coordinator at CorsoCare HomecareIntake Coordinator at CorsoCare Homecare
Brooke LeonardBrooke Leonard
Travel Caregiver/Med Tech at CorsoCare Staffing AgencyTravel Caregiver/Med Tech at CorsoCare Staffing Agency
Sherri PriceSherri Price
Home Health Aide at CorsoCareHome Health Aide at CorsoCare
Insiya AliInsiya Ali
Substitute Teacher at Islamic InsituteSubstitute Teacher at Islamic Insitute
Lorren PauschLorren Pausch
Operations Manager at Beechview Swim and Tennis ClubOperations Manager at Beechview Swim and Tennis Club