Caitlin Louie
San Francisco
Summary
Detail-oriented Fashion Merchandising and Marketing major with a strong foundation in supporting daily business operations at San Francisco State University. Proven ability to foster positive relationships and deliver exceptional service in fast-paced environments. Adept at providing comprehensive administrative and financial support, complemented by logical thinking and strong problem-solving skills. Seeking to leverage these competencies in a dynamic role within the fashion industry.
Overview
3
3
years of professional experience
Work History
Sales Associate
Pop Mart
San Francisco
09.2024 - Current
- Processed and separated charge slips efficiently.
- Organized and updated sales areas through effective display management.
- Worked with fellow sales team members to achieve group targets.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Built and maintained relationships with peers and upper management to drive team success.
Retail Sales Associate
Alison Ecstasy
San Francisco
10.2023 - 05.2024
- Maintained up-to-date knowledge of store merchandise and policies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Barista
Presotea
Torrance
02.2023 - 08.2023
- Fulfilled orders to exact customer specifications for optimum satisfaction.
- Followed money-handling guidelines to verify check totals, monitor tip disbursement, and manage the cash drawer.
- Navigated periods of high volume with a calm demeanor to keep the store operating to standard.
- Generated additional revenue by using upselling techniques to boost order value.
Small Business Assistant
Story Spark
Torrance
01.2022 - 08.2023
- Monitored transactions from start to finish, and proactively intervened to handle roadblocks.
- Prepared, transmitted, and managed a wide range of business fields based on the needs of different personnel or actions.
- Greeted and enthusiastically welcomed guests to the office to handle diverse needs.
- Offered feedback to assist with policy and procedural implementation.
- Leveraged communication and problem-solving skills to resolve team and customer issues.
Tutor
One-2-One
Torrance
08.2022 - 01.2023
- Helped students develop critical thinking skills and strong study habits to improve grades
- Diversified teaching methods to meet student learning styles
- Reviewed classwork and assisted with homework to boost student understanding of assignments
- Coordinated lesson plans, course materials and discussion questions to prepare for session
- Collaborated with students and parents to determine student needs and develop tutoring plans
Education
Fashion Merchandising - Marketing
San Francisco State University
San Francisco, CA05-2027
High School Diploma -
South High School
Torrance, CA06.2023
Skills
- Reliability
- Time management
- Tech-savvy
- Hospitality and accommodation
- Strong communication
- Positive and professional
Affiliations
- Overachiever Magazine, 2020, Published Writer
Community Service
- Feed My Starving Children, Feed My Starving Children (FMSC) is a Christian nonprofit, dedicated to seeing every child whole in body and spirit. FMSC works with food distribution partners that stay with communities for the long haul, empowering them to move from relief to development. The process includes hand-packing the meals and actively donating meals so that FMSC food partners can send food to hungry children across the world!
- Sending Sunshine, Sending Sunshine is a registered charity that seeks to provide a ray of happiness in the lives of the elderly living in Canadian care facilities. Volunteers for Sending Sunshine create uplifting handwritten messages that are delivered to various care facilities, where they are ultimately distributed to the residents.
Accomplishments
- alpha Kappa Delta Phi, 2024-2025, Publicity Chair, Parliamentarian
References
References available upon request.
Timeline
Sales Associate
Pop Mart
09.2024 - Current
Retail Sales Associate
Alison Ecstasy
10.2023 - 05.2024
Barista
Presotea
02.2023 - 08.2023
Tutor
One-2-One
08.2022 - 01.2023
Small Business Assistant
Story Spark
01.2022 - 08.2023
Fashion Merchandising - Marketing
San Francisco State University
High School Diploma -
South High School
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