Caitlin Macias
Robstown
Summary
Highly motivated individual seeking employment opportunities in a positive work environment. I am a dedicated and enthusiastic employee and I will quickly become a reliable asset to my team. I have experience in customer service and have demonstrated my communication skills across diverse teams. I am highly organized and welcome any challenges and opportunities for growth that come with this position.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Receptionist
Beck and Masten Buick GMC
06.2019 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Education
Cosmetologist -
Blessed Hands Barber And Cosmetology
Corpus Christi, TXHigh School Diploma -
Tuloso Midway
Corpus Christi, TX07.2017
Skills
- Customer service expertise
- Microsoft Office Suite
- Multi-Line Phone Systems
- Strong Organization
- Document Management
- Scheduling Coordination
- File Organization
- Administrative Support
- Schedule Coordination
- Supply Management
- Office Equipment Maintenance
- Mail Routing
- Reception Management
- Scheduling appointments
- Reception Area Maintenance
Certification
Microsoft Office
Timeline
Head Receptionist
Beck and Masten Buick GMC
06.2019 - 06.2022
Cosmetologist -
Blessed Hands Barber And Cosmetology
High School Diploma -
Tuloso Midway
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