Caitlin Nguyen
Riverview,FL
Summary
Results-driven Assistant Sales Manager with a proven track record in both personal sales and sales leadership. Skilled in building client relationships, generating referral partners, and converting those relationships into closed business transactions. Demonstrated ability to improve team performance through coaching and mentoring.
In this role, I've successfully helped convert an underperforming team into a top-tier sales unit within a $15 million agency, one of the largest in Florida.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Assistant Sales Manager
Allstate Insurance Company
Wesley Chapel, Florida
01.2025 - Current
- Manage a team of four by providing training and support, increasing their sales by 445% within one month.
- Facilitate communication between the sales and service departments to ensure quotas are met.
- Conduct individual and team meetings weekly to address performance issues and enact corrective action plans.
Sales Agent
Allstate Insurance Companies
Wesley Chapel, Florida
08.2022 - 01.2025
- Networked within the community to build strong relationships with various business partners.
- Identified and sought out potential clients through strategic prospecting.
- 630% sales production increase from 2022 to 2023.
- 47% sales productuon increase from 2023 to 2024.
- Consistently exceeded sales goals by implementing successful closing techniques.
- Annually, contribute $300,000 in individual sales revenue.
Basketball Player- Varsity Captain
Riverview High School
Riverview, FL
2019 - 2022
- 4-year varsity starter.
- Served as a "coach on the floor" for incoming teammates to acclimate them to a high-pressure, defensive system employed by our coaches.
- Participated in off-season AAU travel teams to enhance skills and adapt to new team environments.
- Worked with a personal trainer on weekends and evenings to hone both my conditioning and basketball skill set.
- Set a school record for the most 3-point baskets in a single season.
Flag Football- Varsity Captain
Riverview High School
Riverview, Florida
2019 - 2022
- Served as a mentor to underclassmen by leading team practice activities.
- Helped prepare for games by assisting with film study and communicating the team strategy.
- Organized optional team practices on weekends, and in the off-season.
- Played as a two-way starter on both offense and defense.
- Voted Defensive MVP
- 2019 District Champions (1st in School History)
Education
High School Diploma -
Riverview High School
Riverview, FL05-2022
Skills
- Team building and development
- Sales team leadership and growth
- Presentations, complex negotiations, and meetings
- Systems and software expertise
Affiliations
- Active Lifestyle (Gym, Running, Hiking)
- Participated and placed higher than average in 2 Shot Gun Clay Shoot Tournaments
- Interests: Fishing, Cooking, Boating, Beach, Family and Quality Time
Accomplishments
- 2020 Defensive MVP- Flag Football
- 2020 All Time School Record- Most 3 Pointers in Single Season
- 4 Year Varsity Starter/Captain
Certification
- 4-40 - Customer Service License
- 20-44- Personal Lines Agent
- 2-20 - General Lines - Commerical Insurance (In Progress)
Languages
Vietnamese
Native/ Bilingual
References
References available upon request.
Timeline
Assistant Sales Manager
Allstate Insurance Company
01.2025 - Current
Sales Agent
Allstate Insurance Companies
08.2022 - 01.2025
Basketball Player- Varsity Captain
Riverview High School
2019 - 2022
Flag Football- Varsity Captain
Riverview High School
2019 - 2022
High School Diploma -
Riverview High School
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