Michael Oldham
Saint Petersburg,FL
Summary
Dynamic Property and Casualty Insurance Agent with a proven track record at Allstate Insurance Company, excelling in claims management and customer service. Recognized for negotiating favorable terms and maintaining high client retention rates. Committed to integrity and continuous education, delivering tailored insurance solutions that meet diverse client needs.
Overview
15
15
years of professional experience
Work History
Property and Casualty Insurance Agent
Allstate Insurance Company
06.2024 - Current
- Negotiate favorable terms for clients during the claims process, resulting in higher claim payouts and satisfied policyholders.
- Assist clients in navigating the claims process, guiding them through each step and addressing their concerns along the way.
- Conduct comprehensive risk assessments for prospective clients, identifying specific needs and recommending appropriate coverage solutions.
- Consistently maintain a hit rate (quote to bind) of 75% or higher.
- Calculated premiums and established payment methods for sales.
Property and Casualty Insurance Agent
Kin Insurance
04.2018 - 06.2024
- Efficiently managed a large book of business, prioritizing tasks and organizing workloads to maintain productivity levels.
- Implemented effective cross-selling strategies to increase overall sales revenue by promoting additional insurance products to existing clients.
- Contributed to team success by sharing best practices and collaborating on strategies to achieve shared goals.
- Improved customer satisfaction by providing exceptional service and addressing policyholder concerns in a timely manner.
- Managed approximately 30 to 40 incoming calls daily from prospects seeking quotes for homeowners' insurance.
Property and Casualty Insurance Agent
Auto Club Group AAA
04.2012 - 04.2018
- Assisted in the development of marketing materials that highlighted agency services and capabilities, attracting new customers and increasing brand awareness.
- Continually expanded knowledge of industry trends and regulatory changes to provide accurate information to clients.
- Established strong rapport with clients through consistent communication, building trust as their trusted advisor on insurance matters.
- Generated quotes and proposals for clients to match individual needs.
- Consistently managed high quality scores of 90% or higher.
Claims Adjuster
GEICO
02.2010 - 04.2014
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Took 40 to 50 incoming calls daily.
Education
Bachelor of Arts - Mass Communications And Media Studies
Arizona State University
Tempe, AZ05-2021
Skills
- Integrity and ethics
- Goal-oriented mindset
- Policy analysis
- Continuing education
- Claims management
- Underwriting
- Customer service
- Insurance sales
- Product knowledge
- Rapport building
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
- Personal Lines Insurance License - 2044
- Property and Casualty Adjusters License 620
Timeline
Property and Casualty Insurance Agent
Allstate Insurance Company
06.2024 - Current
Property and Casualty Insurance Agent
Kin Insurance
04.2018 - 06.2024
Property and Casualty Insurance Agent
Auto Club Group AAA
04.2012 - 04.2018
Claims Adjuster
GEICO
02.2010 - 04.2014
Bachelor of Arts - Mass Communications And Media Studies
Arizona State University
Similar Profiles
Sarah McCannSarah McCann
General Manager at Allstate Insurance Company, Tharp Insurance AgencyGeneral Manager at Allstate Insurance Company, Tharp Insurance Agency
Samantha CarsonSamantha Carson
Claims Adjuster at Allstate Insurance CompanyClaims Adjuster at Allstate Insurance Company
Melvin Greenwood Jr.Melvin Greenwood Jr.
Senior Insurance Business Strategist at Allstate Insurance CompanySenior Insurance Business Strategist at Allstate Insurance Company
Margo CooperMargo Cooper
Fast Food Manager at MdonaldsFast Food Manager at Mdonalds
Breck MatterBreck Matter
Assistant Stylist at The Station SalonAssistant Stylist at The Station Salon