Caitlin Norcia
Point Pleasant
Summary
A friendly and energetic professional who is dedicated to whatever task or job is given. Helping others with knowledge and compassion is where I excel. Strong skills in educating and caring for children. Always flexible, and I love to help where needed. Responsible and versatile, with years of experience with children. Recognized for attentiveness to physical, emotional, and social needs of children. Passionate about helping students and teachers with needs to facilitate the best possible educational environment.
Overview
17
17
years of professional experience
Work History
Server/Bartender
Darden Restaurants
Greenville, Lakewood
06.2008 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area and tables.
- Collaborated with team members to ensure smooth service flow.
- Resolved guest complaints professionally and effectively.
- Trained new staff on service protocols and operational standards.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
Private Nanny
The Cabrerra Family
Brick
09.2022 - 05.2025
- Organized educational games and activities to promote child development.
- Communicated regularly with parents about children's progress and needs.
- Developed schedules for naps, meals, and recreational activities.
- Maintained a safe, healthy and nurturing environment for the children in their home.
Real Estate Agent
Keller Williams Shore Properties
Point Pleasant Beach
10.2015 - 11.2021
- Facilitated property viewings and open houses for potential buyers.
- Guided clients through the buying and selling process with expertise.
- Developed marketing strategies to promote listings effectively.
- Conducted market analysis to determine property values and trends.
- Negotiated contracts and agreements between buyers and sellers.
- Cultivated relationships with clients to ensure repeat business and referrals.
- Managed real estate transactions from initiation to closing.
Billing Manager
Green Banana Wellness
Point Pleasant
02.2016 - 03.2019
- Assisted in maintaining accurate billing records and documentation.
- Supported monthly invoicing efforts for wellness services provided.
- Learned to use billing software for efficient transaction management.
- Analyzed customer accounts and identified discrepancies in invoices, payments, credits, and deductions.
- Monitored delinquent accounts and worked with collections department if necessary.
Substitute Teacher
Pitt County School System
Greenville
09.2009 - 02.2012
- Delivered engaging lessons to diverse student groups in various subjects.
- Managed classroom behavior and maintained a positive learning environment.
- Provided individualized support to students with varying needs and abilities.
- Assisted in assessing student progress and adapting instructional methods.
- Supervised classroom activities, ensuring safety and adherence to school policies.
- Provided classroom instruction outlined in teacher's lesson plans.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
Education
Bachelor of Science - Health Education
East Carolina University
Greenville, NC12-2009
Skills
- Classroom management
- Child development
- Conflict resolution
- Relationship building
- Effective communication
- Behavior management
- Special education
References
References available upon request.
Timeline
Private Nanny
The Cabrerra Family
09.2022 - 05.2025
Billing Manager
Green Banana Wellness
02.2016 - 03.2019
Real Estate Agent
Keller Williams Shore Properties
10.2015 - 11.2021
Substitute Teacher
Pitt County School System
09.2009 - 02.2012
Server/Bartender
Darden Restaurants
06.2008 - Current
Bachelor of Science - Health Education
East Carolina University
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