Summary
Overview
Work History
Education
Skills
Diligent Professional
Timeline
Generic

Caitlin O'Brien

Tampa

Summary

Customer Service Cashier with a background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency. Passionate about enhancing customer experiences and driving business success.

Overview

6
6
years of professional experience

Work History

Customer Service Cashier

Dairy Joy
Tampa
02.2019 - Current
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Managed household errands and other essential duties.
  • Delivered food orders promptly and courteously.
  • Assisted in training new servers.
  • Maintained accurate records of sales transactions using point-of-sale systems.

Pet Sitter

Rover.com
Tampa
07.2023 - 05.2025
  • Walked dogs on a regular basis, ensuring they were kept safe and healthy.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Provided daily care for pets, including feeding, watering, and administering medication as per owner instructions.

Owner

Tampa Bay Prestige Auto Service
Tampa
07.2023 - 01.2025
  • Ensured compliance with applicable laws and regulations related to business operations.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Analyzed market trends to identify new business opportunities.

Education

Bachelor of Arts - Criminology

University of South Florida
Tampa, FL
12-2024

Skills

  • Time management
  • Report generation
  • Client relationship management
  • Pet sitting
  • Pet care needs
  • Safety protocols

Diligent Professional

  • I am a hardworking professional who strives to complete all tasks correctly and efficiently the first time. I possess strong communication skills, both written and oral. I am known for being dependable and willing to go the extra mile to excel in any task assigned to me. Excel in winning relationships with internal and external customers.

Timeline

Pet Sitter

Rover.com
07.2023 - 05.2025

Owner

Tampa Bay Prestige Auto Service
07.2023 - 01.2025

Customer Service Cashier

Dairy Joy
02.2019 - Current

Bachelor of Arts - Criminology

University of South Florida